Our workshops naturally link into one another and upselling dovetails perfectly with Selling Skills, Account Management and Negotiation.

Knowing your customer, and having an enhanced relationship will increase your success at upselling. Your providing the right opportunity, that is matched to your client – exposing them to opportunities they hadn’t considered or didn’t know you offered. But how to do this without coming across as a cheap suit?

We will give you and your team the skills to guide and influence clients without seeming brash or overly pushy. The best sell is where both parties walk away feeling they have achieved. You are giving a value added service and this work session will give you a workforce that understands how up-selling works and how these services benefit both the customer and the company.

This course will help to open up new avenues of selling and give your staff more options to sell, as well as honing their technique.

Investing the time and effort in getting your sales culture right, from the top all the way through can reap rewards.